Coordinator It Applications

About the role

The successful candidate will lead a resilient, customer focused and resourceful IT Applications team that continuously improves operational practices and delivers a well maintained, secure and compliant IT architecture during the transition to Software as a Service (SaaS).

You will coordinate workforce planning and appropriate professional development for the team, to ensure that the required skills and capabilities are developed to support the organisation’s transition to SaaS and iPaaS (integration Platform as a Service).

The Coordinator IT Applications will coordinate the functions, priorities, and activities of the IT Applications Team, ensuring customers are well informed and providing an escalation point for changes, projects, and Service Desk tickets. They will exercise sound commercial leadership and develop and maintain strategic relationships with vendors to supplement internal capabilities and ensure contractual compliance and mutual benefit.

 Skills & Knowledge 

• Influence, develop and support constructive behaviours. Build trust through relationships, provide constructive and timely feedback, support teamwork and manage differences. 
• Be courageous and expect, initiate, and support change. Create an agile and flexible workforce to meet our customer’s needs. Support one another to embrace change. 
• Ability to drive innovation and take calculated risks to deliver outcomes and improve efficiency. Regularly communicate honestly and authentically. Demonstrate confidence, fairness, and accountability.
• Outstanding people management and change management skills, including high level ability to lead, inspire and motivate others and priorities the team’s activities to meet diverse customer needs.
• Excellent conflict resolution and negotiation skills with the capacity to resolve difficult situations in an equitable manner.
• Excellent communications skills with the ability to encourage the development and cooperation of others.
• Ability to contribute to IT strategies and enterprise architecture principles aligned with  organisational goals and objectives.
• Demonstrated understanding and enthusiasm for the direction of the City and the Organisation.
• Demonstrated behaviour consistent with the organisational values.
• Comprehensive knowledge of cloud architecture, Software as a Service applications and migration practices.
• Advanced knowledge of data integration and reporting tools and platforms. 
• Strong understanding of Project Management methodologies and disciplines. 
• Sound understanding of enterprise architecture concepts.
• Sound knowledge of emerging and innovative technologies for local government.
• Working knowledge of the ITIL framework. 
• Knowledge of local government policy, programs, procedures, and practices.
• Knowledge of responsibilities in creating and maintaining Child Safe environments.

Experience

• Demonstrated success in leading, developing and motivating a high performing team.
• Demonstrated experience in a leadership role in a demanding and complex IT applications environment with a substantial Enterprise Resource Planning (ERP) footprint.
• Demonstrated experience in the operational management of cloud-based IT platforms and SaaS.
• Proven experience in managing the IT applications lifecycle and maintaining robust change management processes.
• Proven experience with project management of large, complex software and ERP upgrades.
• Experience in the development of strategic and business plans.
• Experience in research, analysis, and report writing.

Qualifications

Tertiary qualification in Information Technology or a relevant discipline, and/or at least 10 years of demonstrated experience in lieu of formal qualifications.

If you are passionate about fostering a high-performance culture in the IT space, then this is the role for you! Apply today! 

For more information, please contact Matt Till on 08 87100 3077 or *********@harrisonmcmillan.com.au.

Please note – all applicant resumes must be submitted in Word format only. 

Applications close February 9th at 5pm.