Coordinator Residential Services

Full time, continuing appointment
Professional level 8/9 salary - $102,831 to $126,324 pa
Plus 17% superannuation and 6 weeks annual leave
Casuarina Campus 

Manage the administrative processes and operations of accommodation services at Charles Darwin University (CDU)

About the Position
As the Coordinator Residential Services, you will be responsible for the administration and wellbeing of residents across accommodation facilities at CDU, this will include all aspects of admissions, oversight of individual welfare and support, and the fostering and maintenance of a safe and harmonious environment within which community spirit can grow. You will supervise the Resident Engagement Officer (REO) and Resident Leader team and work closely with Student Support staff within CDU’s Student Engagement division. 

About You
To be successful, you will require:

• Completion of or progress towards a post-graduate degree and/or a combination of extensive related experience and/or education and training 
• Excellent management skills and capacity to provide leadership and direction to staff and Resident Leaders
• Proven skills in creating and managing administrative policy and procedure to achieve desired outcomes and meet deadlines in a high-pressure environment.
• Strong communication skills and capacity to build collaborations within the IHD community and with other stakeholders, including the broader CDU community, to enhance the reputation and standing of IHD.
• Proven ability to work under pressure, meet deadlines, solve complex problems and deal effectively and sensitively with stressful situations.
• Demonstrated ability to lead, mentor and assist with empathy in the welfare of students from diverse geographic, ethnic, and socio-economic backgrounds, whilst maintaining confidentiality and objectivity
• Proven ability to administer and maintain high moral, ethical and student conduct standards when working with necessary grievance procedures to remedy conduct violations.
• Advanced computer and presentation skills that include the use of Microsoft Office and databases.

To view the responsibilities of the role, please click on the: Position Profile.

Remuneration 
Appointment to this role will be at Professional level 8/9. The base salary will be in the range of $102,831 to $126,324 annum. The total remuneration package will be in the range of $120,312 to $147,799 per annum, including 17% superannuation.

What’s in it for you?

• An employer who values your contribution to building a bigger, better and stronger University
• Work with a University committed to changing people’s lives for the better through training, education and research
• Opportunities for professional development, paid study and career progression
• An enviable lifestyle in the spectacular Northern Territory
• 17% superannuation 
• Up to six weeks of paid annual leave
• Up to 26 weeks of paid parental leave (primary care giver), in addition to government payments (eligibility criteria apply)
• Recognition of prior service with another Australian university / NT Government for Long Service Leave (recognition applied to qualifying period only)
• Ability to negotiate transfer of leave entitlements under the Public Employment (Mobility) Act 1989
• Free on-campus parking in designated areas
• Employee Assistance Program
• Salary Packaging opportunities

How to Apply
All applications must be received online via the ‘apply’ button and should include your resume and a cover letter outlining your interest in the role and relevant skills and experience.

For a confidential discussion about the position please contact Nurul Kamaruzaman by email ***************@cdu.edu.au 

Adjustments can be made throughout the application and selection process, as well as during employment to support applicants and employees with disability. CDU’s Workplace Adjustment Policy and Procedure can be found at https://policies.cdu.edu.au/view-current.php?id=191&version=1. If you would like to discuss adjustments, please contact the People Services Team on 08 8946 71***or email **************@cdu.edu.au.

Diversity and Inclusion
At CDU we actively celebrate our diversity. We innovate, embrace new ideas, and act with courage and kindness. We’re about what we can give to the world rather than what we take, and we believe in the transformative power of education. We work hard to make sure every member of our University community feels they truly belong. Understanding that it is through our focus on our people and leveraging our differences that will make CDU the most connected University in Australia, we are striving to ensure that our culture and our community are inclusive of all our staff, students, and visitors. We are committed to maintaining a culture where everyone feels respected, safe, encouraged to speak up and supported in achieving their professional goals. Applications from First Nations people, women at all levels, culturally and racially marginalised people, people with disability, neurotypical and neurodiverse people, LGBTQIA+ people, people with family and caring responsibilities and people at all stages of their careers are welcomed.
 
You make CDU. And we want you to be exactly who you are.  

Applications Close: Monday 27th May 2024