Coordinator Service Delivery

Woden Community Service (WCS) has been providing community-based services to the Canberra region for over 50 years. Our vision of ‘a caring community where everyone belongs’ is achieved through our values of inclusion, compassion, hope, responsiveness, integrity, and social justice.

We deliver services across the ACT covering children, families, young people and seniors including disability, housing and mental health services.

WCS Aged Care is offered under several programs including CHSP, Veterans Home Care and Brokerage. We are seeking an experienced Coordinator Service Delivery. You will be responsible for coordinating the operational functions of the Aged Care home care worker team, focusing on service quality and outcomes for Aged Care clients by developing and supervising workers, creating and maintaining rosters, and contributing to a continuous quality improvement approach. 

Our Offer

• Permanent full-time position.
• Salary of WCS 5 $82,326.30 - $86,647.79 p.a. plus 11% Superannuation.
• Salary packaging (up to $15,899 per year) plus meal and entertainment cards.
• Paid shutdown leave on standard working days between Christmas and New Year.
• Study leave opportunities.
• National EAP Service. 
• Ongoing professional development and a supportive team environment.

Experience & Qualifications  

• Relevant qualifications and/or experience in Aged Care, Disability or similar community services.
• Demonstrated ability to establish rapport and build and maintain sound relationships with individuals, carers and families based on mutual respect and trust.
• The ability to work with complex participant/support worker situations ensuring risk is forecasted and managed within the community services environment.
• Strong attention to detail, time management, problem solving and organisational skills.
• The ability to work in high pressured environments, and support self and others through change.

A full Position Description is available outlining the knowledge, skills and experience, please visit: https://www.wcs.org.au/job_opportunities/coordinator-service-delivery/

To be eligible for employment, you must also have an ACT Working with Vulnerable People (WWVP) Card with NDIS Check, working rights in Australia, and be willing to undertake background checks required for the position.

To apply, please submit your current resume and a cover letter outlining how your skills and experience meet the essential requirements of this role viaSeek.

For further information about the role, please contact **************@wcs.org.au. 

Closing Date: COB 12 April 2024.

For more information about WCS and services that we provide, including Youth & Family, Community Development, Housing and Homelessness, Disability, Mental Health and Aged Care, please visit our website at www.wcs.org.au

WCS is proud to be an equal opportunity employer. We value diversity and encourage applications from people of all abilities and life experiences. We also encourage Aboriginal and Torres Strait Islander people and those from culturally and linguistically diverse backgrounds to apply.