Corporate Communications Assistant

An exciting opportunity exists to join Rex Airlines as a Corporate Communications Assistant on a full-time basis based at our head office in Mascot, NSW.

This is a hands-on role where you will get the opportunity work on a wide range of projects.

The ideal candidate will be a highly motivated, creative and organized individual with a passion for communications and an interest for aviation, airlines or tourism.

We work in a fast-paced team so you will need to be a self-starter and a great problem solver who thrives under pressure.

This is an entry-level role with potential for growth within our growing airline.

Position Responsibilities:

• Maintain a comprehensive understanding of the Rex Group of Companies, including brands, products and services
• Propose and draft engaging written and visual content (which may include video, photo or infographic assets), for various platforms including:
  • Inflight magazine
  • Customer communications
  • Social media platforms
  • Internal communications
• Assist in the management of Rex’s social media channels, including working with relevant teams across the organisation to:
  • Strategise, develop and publish content for multiple channels
  • Report on performance and key metrics
• Effectively respond to customer feedback and complaints received through social media platforms and handle them in in a timely and professional manner by utilising our reservation software and an understanding of airline operations
• Event assistance
• Website content management
• Build and maintain relationships with key partners
• Work with internal and external stakeholders to assist on a wide scope of projects including but not limited to communications initiatives, collateral and new products & services
• Administrative support for the Corporate Communications Office and other duties as reasonably requested
• Interstate and regional travel may be required from time to time

Skills and experience:

• Excellent organisational and project management skills with an attention to detail
• Strong teamwork and collaboration skills and ability to be a self-starter and work independently
• Excellent written communication skills
• Good grasp of various communication channels, especially social media
• Good phone manner
• Ability to grasp product knowledge
• Excellent attention to detail and high degree of accuracy
• Good time management and organisation skills
• Proficient at navigating various Outlook, MS Office applications and adept at learning new computer software

Desirable:       

• Passion for airline or travel related industry
• Experience in customer service/handling customer complaints
• Experience utilisting social media management tools
• Photography and/or videography interest/experience

Are you ready to take the first step in your aviation or communications career? Apply today!

Conditions:

This is an entry level position. Wage rates and conditions will be discussed with the successful applicant.

To apply:

Please apply via the 'Apply Now' button below.