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Form of workJob TitleCorporate ConciergeJob Description SummaryAs Corporate Concierge, this role delivers an exceptional resident and visitor experiences in every interaction, whilst delivering a range of on-site workplace services. With a focus on anticipating needs, listening to the resident and visitors, and making every interaction simple, effective, and quick.Job DescriptionKey AccountabilitiesMeet and greet visitors proactively in a timely manner
Manage reception services to ensure a positive customer experience
Announce arrival of guests;Responsible for leading and delivering workplace services ensuring consistently high levels of customer service satisfaction and strategic delivery of operational requirements.Accountable for workplace operations
Liaise with cleaning contractors to ensure kitchen areas, meeting rooms, and the Wellness centre, etc. are clean and are being used for the correct purpose
Complete daily walkthrough of workspace, reporting any maintenance and cleaning issues
Ensure locker and parking data integrity is maintained
Meeting and event coordination - Work with contractors e.g. security, cleaning and catering to meet event requirements
Develop operational standards, playbooks, operating manuals, and processes…
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