AddressQueensland Corrective Services is a top-tier forward thinking public safety agency, committed to the humane containment, supervision and rehabilitation of offenders. Every day, our work makes Queensland a safer place to live and work.
The Correctional Supervisor will manage offenders, and coordinate and monitor the operations of a correctional team.
Southern Queensland Correctional Centre is a women's facility located in Spring Creek, approximately 17 kms from the township of Gatton in the Lockyer Valley. The centre provides high security secure placement accommodation for sentenced and remand women that are classified as high or low security. Women who enter the criminal justice system often come from lives characterised by sexual, emotional and physical abuse, domestic and family violence, substance addiction and mental health problems. QCS provides a gender-responsive, trauma-informed approach to managing women with the goal of offering an opportunity to truly rehabilitate and escape the cycle that led to crime. It is important to recognise that to change a woman, is to change a generation.
Qualifications, professional registration, conditions and other requirements
- Must already be an accredited Custodial Correctional Officer and possess a current Certificate III in Correctional Practices.
- Certificate IV in Correctional Practice is a prerequisite for appointment to the role of Correctional Supervisor.
The essential requirements for this role are:
- Demonstrated ability to:
o Lead and manage small teams;
o Provide oversight, deliver workflow management and to prioritise and allocate work tasks appropriately; and
o Use judgement and develop and employ appropriate risk mitigation strategies
- Ability to apply and interpret legislation, policy and procedures.
- Experience and understanding of case management in a human services field.
- Decision making and reasoning involving gathering information, evaluating a variety of solutions, and selecting the best option, working ethically, working under pressure and demonstrating resilience.
- Self-management or self-control with the ability to manage your personal feelings and reactions to challenges on the job.
- Teamwork skills with the ability to work effectively with people of different ages, gender and cultural backgrounds. In addition, demonstrated ability to collaborate and contribute to team results.
- Information technology skills at a basic level which includes the ability to navigate websites and utilise Microsoft Office software in addition to a capability to learn the use of internal offender management databases.
- Planning and organising abilities to ensure tasks are completed within the required deadlines and in accordance with all relevant policies and procedures within the correctional environment.
- Problem solving skills with the ability to apply a range of problem solving strategies and show initiative in identifying and solving problems both independently and as a team member.
- Communication skills as demonstrated through the ability to listen understand and speak clearly to a wide range of audiences. Written skills with the ability to summarise information and data.
In this role you will:
- Manage a team of correctional officers and provide leadership to ensure the provision of services to offenders.
- Ensure day to day operations occur in accordance with relevant legislative requirements.
- Contribute to the development of effective teams.
- Monitor performance and standards of service delivery for staff under your supervision.
- Ensure the security and effective management and supervision of offenders in accordance with operating procedures and Agency procedures.
- Contribute to the provision of a safe environment for staff, visitors and offenders, and more.
Please refer to the role description for full details.
Applications to remain current for 12 months.
