AddressMantra Mackay is currently seeking a vibrant Event Coordinator / Restaurant Supervisor.
We are seeking a talented, reliable, and experienced Event Coordinator / Restaurant Supervisor to join our team. The ideal candidate for this dual role will be highly organised, detail-oriented, possess excellent communication skills and will have a passion for hospitality. This individual will be responsible for planning, coordinating, and executing a wide range of events and functions hosted at our hotel, along with supervising the restaurant operations as required.
About the Role
- Coordinate all aspects of events and functions from beginning of enquiry to the final stage of events such as but not limited to, weddings, corporate meetings, conferences, social gatherings, and group bookings at the property.
- Work closely with clients to understand their needs preferences and budgets and provide personalised event planning services.
- Develop comprehensive event proposals including timelines budgets and detailed event plans.
- Liaise with various departments within the hotel including, Management, Catering, Housekeeping, Front Office, and Maintenance to ensure seamless execution of events.
- Oversee event set up including room layout, décor, audiovisual equipment, and catering arrangements are met.
- Manage event and Restaurant staff including servers, bartenders, and support personnel to ensure exceptional service delivery.
- Troubleshoot any issues or concerns that may arise during events/service and take proactive measures to resolve them promptly.
- Maintain accurate records of event details expenses and client communications.
- Manage and yield in house events to achieve budgeted targets.
- Ensure superior events drive customer loyalty and result in repeat business.
- Supervise restaurant operations, overseeing service standards, and ensuring guest satisfaction.
- Ensure Health and Safety compliance standards and procedures are being adhered to at all times.
- Maintain inventory and order supplies as needed for both the events and restaurant departments.
About You
- Previous experience in event coordination and/or restaurant supervision is preferred. Min 2years preferred.
- Excellent written and verbal communication skills.
- Proven ability to network and develop relationships.
- Strong organisational skills with the ability to manage multiple tasks simultaneously and meet deadlines.
- Ability to work flexible hours including evenings and weekends as required by event schedules.
- Knowledge of food and beverage service, audiovisual equipment, and event logistics.
- Proficiency in event planning software, Microsoft Office suite, and Hotel PMS programs such as Ivvy and Protel.
- A passion for hospitality and a commitment to delivering exceptional guest experiences
- Exceptional knowledge of the Australian function and events market.
- Valid RSA.
If you would like to be considered for this role, please APPLY NOW by submitting your resume and cover letter outlining your qualifications and relevant experience to.
Only shortlisted candidates will be contacted via phone or email for interviews.
