Counter Assistant (Casual)

At Slideways we strive to promote a unique, fun, and safe environment of go-karting where all experience levels are welcome that focuses on a positive and fun experience. 

If your feeling like just a number in your current job? Why not try Slideways Go Karting! That's only if your looking to work in a environment where people have fun and want to be part of the electric atmosphere of go kart racing.

If your not enjoying what your doing, why not contribute towards go kart racing and provide customers with a fun safe time they won't forget.

Did I mention you get free go kart racing? That's just one perk we have for our valued employees when you join our team.

Just to warn you though, the employee races get very competitive so make sure you get plenty of practice in because there will be plenty of banter afterwards.

Trust me!
Reporting to the Centre Manager, the position includes:

Job Description:

To help shape our purpose, we are seeking a team mate that will contribute and embrace a positive team environment, as well as having a great sense of humour while celebrating different personalities in the workplace.

As the Counter Assistant, you will be responsible for providing exceptional service to customers, handling inquiries, processing transactions, and maintaining a clean and organised workspace. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to thrive in a fast-paced environment.

Responsibilities:

1. Greet customers as they approach the counter and assist them with their inquiries or bookings.
2. Take customer bookings accurately and efficiently.
3. Process transactions using a cash register or point-of-sale (POS) system, handling cash, credit, and debit payments.
4. Maintain cleanliness and organisation of the counter area, including wiping down surfaces, restocking supplies, and other light cleaning.
5. Monitor drinks and snack levels and notify management when stock is low or additional supplies are needed.
6. Address customer complaints or concerns in a professional and timely manner, escalating issues to management when necessary.
7. Collaborate with team members to ensure smooth operations and timely service during peak hours.
8. Adhere to company policies and procedures, including dress code, attendance, and punctuality requirements.

Required Hours:

• Weekday shifts including Saturday and Sunday shifts.
• Extra hours available in peak periods being School holidays.

Ideally Suit the following candidate:

• University students.
• Senior high school students
• Individuals wanting extra work who are available and willing to do weekend work.

The ideal candidate will possess the following:

• Presentable, reliable and highly organised.
• Dispute resolution skills.
• Team Player.
• Excellent communication skills.
• Positive and hard-working attitude.
• Shows initiative and attention to detail.
• Has good personal and life values.
• Customer service skills.
• Proficient in Word, Excel and Outlook.

Advancement within this growing organisation is possible for committed employees.

*In your cover letter, please tell us:

• What is your favourite movie and why?

If this sounds like you, please click apply and ensure to upload your resume and cover letter.