Loscam is seeking a Credit Officer with a focus on providing excellent customer service.
This is a 12-month fixed term opportunity.
LOSCAM ANZ has a strong history of high Engagement and low Turnover.
LOSCAM provides returnable packaging solutions and equipment used to store and move products through supply chains. We have built our reputation by providing outstanding customer service, innovative products and tailored solutions to our customers. Our customers are amongst ANZ's leading retailers, manufacturers, third party logistics organisation's.
Your Profile:
You will be a highly motivated and experienced Credit Officer who is customer focused and motivated by providing excellent outcomes and contributing to team success.
You will be commercially savvy, have a strong work ethic, hold excellent interpersonal and organisational skills.
Duties & Responsibilities:
- Credit tasks, such as:
- Open new customer accounts in Microsoft Dynamics (AX09) and making necessary amendments adhoc
- Managing CRM (customer relationship management) queue to ensure all assigned tasks are completed efficiently and in a timely manner
- Performing all credit administration duties as required (handling customer queries regarding document requests, monitoring internal mailboxes as and when required)
- Improve the days oustanding for debtors, as sent out by the Credit Manager.
- Minimize the write off debts.
- Credit reporting of new accounts.
- Assist Customer Service with disputed accounts.
- Maintain accurate customer information to ensure integrity of data using internal systems such as Goldmine, Loscam AX etc .
- investigates credit worthiness of potential customers prior to entering into business arrangements and makes recommendations on approval for credit
- maintains and reconciles debtor accounts and recommends action to be taken on bad/outstanding debts informs customers and internal stakeholders on credit
Skills & Experience:
- Must have 3+ years Credit experience
- Highly developed communication skills
- Ability to work under limited supervision
- Approachable and professional manner
- Strong Credit and Customer Relationship Management systems skills and Microsoft Office
- Ability to work under pressure and meet tight deadlines
About Loscam:
Please watch the video below to hear some of our team talk about working with Loscam.
*must have Australian work rights.
While only candidates invited to interview will be contacted, we appreciate the effort and time taken to apply.