Job description
About Us
Mills Oakley is a leading national law firm with a proud history spanning over 150 years. In that time, we’ve grown into a Top 10 Australian law firm by size while remaining true to our shared vision of exceptional client service with a friendly and collaborative ethos. Mutual trust and respect are at the heart of everything we do.
The Role
Mills Oakley is currently seeking an experienced Credit Officer to join our busy Finance team in the Melbourne office. Reporting to the National Credit Manager, your primary objectives will be to efficiently manage an outstanding debtor portfolio, while maintaining and developing client relationships, both internally and externally.
Key responsibilities include:
Collections of overdue accounts & manage a large portfolio of debtors
Answering telephone queries and providing credit related customer service
Managing & Liaising with external Debt Recovery Agencies on our debtor portfolio
Reviewing unidentified Bank Deposits & Trust Account reconciliations & Statements
Sending Reminder Statements and Final Notices
Monitor and action of the Collections / Accounts inbox
Process Credit Card payments
Processing Debtor write-offs & credit notes
Updating client details on all returned Statement of Accounts
Processing of mail
Credit checks
End of month reporting
Ad-hoc support to the finance team
Who We Are Looking For
The successful candidate will have at least 1-2 years’ experience in a credit or collections role, ideally in a law firm, bank or financial services organisation. You will be reliable, enthusiastic and possess excellent customer service skills, very good attention to detail along with strong written and verbal communication skills, and be familiar with the Microsoft suite of products.
What We Offer
We take a collaborative approach to your learning & development, giving you the personal attention and unique opportunities required to help you realise your full potential. We are committed to your health and well-being and offer a multitude of employee benefits including:
Flexible working;
Dress for your day;
Discounted health insurance;
Employee Assistance Program;
Discounts to gyms and studios across Australia;
Study and exam leave;
Competitive referral bonus; and
Other amazing perks!
Apply
All applications must include a CV and Cover Letter addressed to the Talent Acquisition team and submitted online via our Careers page.
Request
Customer service, Microsoft Office
Benefits
Referral program, Health insurance, Employee assistance program