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Form of workJoin a an award-winning food manufacturer based in Melbourne's southeast suburbs
About the organizationA well-respected and family owned award-winning food manufacturer based in Melbourne's southeast suburbs
About the role
A motivated and friendly & reliable Customer ApplicationsOnboarding Specialist will pay a pivotal role in the smooth running of the Applications Department, providing an exceptional level of customer service to all internal and external customers while managing the onboarding process from start to finish including set up of new accounts and implementing delivery instructions / liaising with logistics departments
Duties
- Proactively engage with customers to facilitate a smooth onboarding process for our wholesale customers
- Managing the onboarding process from start to finish including account set up, implementing delivery instructions, setting up 1st orders if required
- Managing the applications inbox to ensure the timely response of all enquiries
- Assisting management team with project work as required
- Updating ordering portals with new customers, pricing and product changes
- Logistics tasks including route ordering, implementing new routes & ensuring dock bookings are completed
Skills & experience
- Previous account applications onboarding experience.
- FMCG industry experience highly desirable.
- Previous experience in customer service role or related role for onboarding
- Credit checking prior history with knowledge of business structures highly desirable also.
- Excellent communication and interpersonal skills.
- Proven ability to meet targets and deadlines.
- Problem solving ability and a can-do attitude.
Benefits
- Enjoy working within a busy, dynamic and rewarding environment.
- Full training of our systems and procedures
- Monday to Friday
- Opportunity to work within a growing business with the potential for future career development.
- On-site parking
- Long established, successful company.
- Generous staff discounts on their products
How to apply
Click APPLY or contact Olivia Agar on (oagar@fourquarters.com.au) with an updated resume. Please note: Only successfully shortlisted candidates will be contacted.
**Please add your suburb of residence on your resume**
**Due to lack of public transport Candidates must have a car**
