Customer Banking Specialist Relief - Adelaide City Area

• You are passionate about customer care
• We are committed to financial wellbeing in the community
• Together we can lead through technology and innovation

Please note that rosters are predetermined. Before applying please ensure you are available to cover the following roster
20 hours per week:

• Monday: 10:30am - 2:30pm
• Tuesday: 10:30am - 2:30pm
• Wednesday: 10:30am - 2:30pm
• Thursday: 10:30am - 2:30pm
• Friday: 10:30am - 2:30pm

Please note this is a relief position and may require you to travel between other branches in Adelaide City South such as: Unley, Marion, Edwardstown, Glenelg, Seaford and Colonnades
Do work that matters
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. We’ve been serving our local communities for over 100 years, with market-leading products, services and technology.
What we do has real impact at all stages of people’s lives, from opening their first account, saving for a holiday, buying their first home, or planning for retirement. Working with us in RBS means you’ll positively impact our customers’ lives, and be there for them when they need us.
See yourself in our team
As the Customer Banking Specialist Relief in our Branches, you’ll:

• Have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice
• Support customers with enquiries, maintenance on accounts and process applications for credit products
• Complete Financial Health Checks to assess customers’ financial needs and identify any changes
• Provide options for the customer through education & demonstration of our in-branch technology and digital banking options
• Problem solve & provide effective solutions whilst championing our processes, procedures & drive our risk-adverse culture

We’re interested in hearing from people who have

• Proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality
• Excellent communication skills & the ability to articulate financial terms in a clear way
• The ability to ask the right questions, find solutions, act with integrity and place the customer at the centre of everything you do
• Ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions
• A genuine interest in building a career with CommBank and improving the financial wellbeing and lives of our customers

With us, you’ll help customers make the right financial decisions and achieve their dreams.
If this role sounds like the perfect fit then we’d love to hear from you. Apply today!
At Commbank, we’re determined to make a real difference for Aboriginal and/or Torres Strait Islander Peoples. You’ll be part of a community that’ll support you professionally and personally, every step of the way. Beyond your team, you’ll also have the opportunity to network across our Indigenous Employee Network, linking to Indigenous employees across CommBank.
What's next?
Once you complete your application form, you will be required to complete a short online personality test, please complete this within 48 hours. After testing has been submitted you will be asked to record a digital interview. After these two steps are complete we can then assess your application to progress further. Successful applicants be invited to a live digital or in-person interview.
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through to submit a valid application. We’re keen to support you with the next step in your career.
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Advertising End Date: 16/01/2024