Customer Care & Bdm Assistant

TRADELINE SITE SOLUTIONS

CUSTOMER CARE 

WHY CHOOSE US?

• We seek a high quality person who is looking for something a little different!
• Tradeline Site Solutions is a small/medium family business in Queensland first established in 1994. We supply consumables to the construction industry, from safety and amenities products through to tools and material handling equipment. The consumables are delivered direct to construction sites every day.  Some of what we supply is unique from our business.
• We are totally customer focused in all that we do and continuously evolve to meet their needs and exceed their expectations.
• Tradeline has warehouses in QLD and just recently expanded to opening another warehouse in Victoria. 
• We currently have about 30 staff, with very strong core values, and emphasize teamwork and trust within our business.
• Your personal and professional development is important to us and we will support you all the way.
• Starting remuneration will be between $75,000 and $80,000 (depending on background, experience and qualifications) plus superannuation.  Remuneration will increase as ability and responsibility grows.
• Our website is www.trade-line.com.au 
• THE ROLE
• We are looking for a proficient candidate for the position of internal Customer care and support. Being a relatively small team the position will include a good variety of sales duties including phone answering a small amount of outbound calls to customers, order entry and other sales related admin duties. The position will grow and develop as the ability and responsibility grows

WHY WILL WE CHOOSE YOU?

• You are a self starter, able to work independently as well as among  a successful team around you.
• You will have high initiative, be resourceful, apply common sense and just ‘get the job done’. 
• You will be positive to work with, show leadership and commit to your own development as well as the success of the business.
• You will want to make a positive difference to our team and the customers we serve.
• You will be well organized, able to work under pressure and quickly, and find solutions to problems when they arise.
• You will want to progress within our business, with genuine promotional opportunities.
• You will be honest, loyal, and have high attention to detail.

BENEFITS - 5 day working week. suggested hours are 8 to 5pm with some flexibility options available. Off street parking. Newly constructed offices. Included in a profit sharing program.  Variety, working with a large number of construction products and customers. Be involved in many iconic construction sites in QLD. Tradeline deliver direct to many of them every day including infrastructure being prepared for the 2032 Olympics. 

TO APPLY-- We would strongly prefer you send us a bullet point summary of your background (rather than the standard CV) AND tell us a bit about you by answering the questions below … because we care who you are and not just what you have done in the past.

1. Tell us about you … what you value, who you are as a person, your personal qualities.
2. What are you looking for in a career?
3. Describe what you can contribute to our teamwork and leadership.
4. Why are you interested in this role and why do you think you are suitable?
5. Why are you leaving your current role?