Address
Form of work
SalaryElectusPeople seeks results-driven professionals for Temporary work in Customer Contact, Call Centre and Customer Service.
In partnership with our clients, these assignments are an opportunity for individuals to transfer their frontline customer skills to a more specialised phone-based Customer Contact role.
Your Duties
- Provide outstanding service by responding to inbound calls from a wide range of customers.
- Gather critical information from customers to understand their needs and direct them to the appropriate personnel.
- Draft and forward written assessments on customer requirements.
Our Selection
Together with your university qualifications, you will possess:
- Previous experience in call centre or customer service/sales in Hospitality, Aged Care, Retail or similar
- Tech savvy skills to pick up and follow a new system
- The ability to think on your feet
- An articulate, intelligent communication (verbal and written) style to connect with people from all walks of life,
- The initiative to collaborate with a team and ensure your goals are reached.
- High resilience .
- Attention to detail to maintain accurate records.
- An empathetic, unbiased attitude towards customers and their situations
Your Benefits
- Full training and instruction backed by mentoring and support from your colleagues.
- A workplace that is upbeat, forward thinking and motivated
- Flexible working arrangements offered after the first months.
- Attractive bonus scheme (selected roles)
IMPORTANT:
Applicants will need to hold, or be willing to obtain:
- Criminal History Check
- Working with Children Blue Card
- Unrestricted working rights
Click Apply Now or phone our TEMP LINE on 1300 978 331 (option 2)
