AddressABOUT DRIVE GROUP AUSTRALIA
As a growing national business, Drive Group Australia believes performance and success begins with fixing every vehicle to a high quality and safe standard. These quality standards are backed by our day-to-day commitment to provide excellent customer care and service. Drive Group Australia truly represents the adage “one stop shop solution”, with our range of services covering the entire gamut of motor vehicle accident repairs, including: drive and non-drive repair solutions, direct insured, third party claims, fleet operators and FMO’s.
WORKING WITH US
At Drive Group, we believe our people are the key to our success and offer a wide range of benefits to show our appreciation, including:
- ‘ME’ Day: A paid day off on your birthday so you can celebrate however you’d like!
- Health and Wellbeing Program: Look after your health with exclusive deals on gym memberships and exercise classes, as well as free GP and physio appointments through our proactive injury management program. Your wellbeing is important to us, and we invite you and your immediate family members to utilise our Employee Assistance Program which provides access to free, confidential counselling and support whenever its needed.
- Reward and Recognition: Take part in site-initiated incentives, including BBQ lunches, team dinners and events, and company-wide recognition programs, such as quarterly awards for our best performers, and more.
- Discounts: Enjoy discounts on insurance and a variety of handy household items.
- Everyday Savings: Save on everyday expenses with access to discounted movie vouchers, retail gift cards, petrol and grocery gift cards, and more!
- Training: We provide training with I-CAR and other providers to upskill our teams and ensure they’re equipped with the latest knowledge of our industry.
- Stability and Flexibility: This is a full-time permanent role offering job security and flexibility. Part-time option available for the right candidate.
- Career Development: As we are growing at a rapid rate and promote from within, opportunities for career progression are bountiful.
- Bonus Programs: Such as our Refer A Friend Program, where you will receive up to $2000 for recommending a friend to come and work with us.
ABOUT THE ROLE
We are currently recruiting for aCustomer Experience Officer to join our new site opening in Wangara. In this role, you will be responsible for completing administrative duties and providing customers with exceptional customer service.
ABOUT YOU
To be successful in this role, you will have:
- Strong computer literacy skills, proficient with MS Office product, and the ability to learn new systems
- High attention to detail
- Excellent communication (verbal and written) and interpersonal skills demonstrating your flair for exceptional customer service
- Strong work ethic, positive attitude, and passion to learn and succeed.
- Previous experience in office-based customer service role.
- Insurance Industry experience highly regarded.
- Understanding of and willingness to abide by all safety practices.
- Appropriate Australian Working Rights.
Does this sound like you? Apply now! Alternatively, you can email your resume and details to ***********@driveteam.careers and a member of our team will be in touch.
Drive Group is a privately owned company and the newest entrant to the Australian Collison repair market delivering increased industry competition. Our values are important as they shape our culture, underpin our business, drive our actions and validate our authenticity. They are what we expect of each other and are what our partners can expect of us! Our people drive our business success; they set us apart. To us success is defined not just by what we achieve, but how we achieve it, including how we treat people along the way. We have a culture that cares, and ensure we treat everyone with dignity, care and respect.
