Customer Insights Lead

Customer Insights Lead Apply now Job Number: 978591 Work type: Permanent Full Time Location: Melbourne - Docklands Categories: Communications, Education & Marketing

Our Organisation At Melbourne Water we love water and love life. What we do makes a vital contribution to Melbourne’s famous lifestyle.

We achieve this by supplying high quality drinking water, providing outstanding sewerage services, integrating drainage systems, building resilience to flooding and by enhancing our waterway and land for greater community use. At Melbourne Water, we are in the ‘Decade that Matters’ and we’ve got some ambitious goals to achieve. It’s a pride we share in helping to make greater Melbourne a fantastic place to live.

The Role Reporting to the Customer Data & Insights Manager, the Customer Insights Lead will lead, develop and embed a Customer Insights Program for Melbourne Water to support the Customer and Community Strategy. The Customer Insights Program will define MWs approach to measuring performance against segments,…

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