Customer Service / Administration Officer

Casual
Band 4-6, dependent on roles

Closing date: 9am on Monday 5 February 2024

Mount Alexander Shire is known for its local food and wine, for a vibrant arts community and breathtaking natural surrounds.

Perfectly located in Central Victoria, around 30 minutes from Bendigo by car or rail, and with Melbourne only 90 minutes away, you’ll enjoy a balanced lifestyle with great services, schools and homes in townships like Castlemaine and Maldon.

The role

Looking for a casual role where no two days are the same?

We are seeking enthusiastic and flexible people who enjoy a variety of tasks, and are passionate about providing great Customer Service and administrative support on an as needed basis.

Roles can vary from being a first point of contact as part of our Customer Service team, to providing support across the many areas across Council.

Our ideal candidates

To be successful in this role you will ideally have:

• relevant experience in a high paced Customer Service and/or administration environment
• flexible hours of availability
• a positive attitude
• strong interpersonal and communication skills
• the ability to quickly form effective working relationships and learn and adapt to new computer systems and programs

Benefits

• Annual salary increases
• Hybrid working options – work from home and the office
• Flexible working arrangements, including options for part time work and rostered days off
• Wellbeing initiatives and a free Employee Assistance Program (EAP)
• Generous leave provisions, including purchased leave options and paid parental leave
• Cross-skilling and professional development opportunities

Visit the Why work with us page on our website for more benefits.

Contact

If you have any questions or would like to discuss the role, please contact our People and Culture team at **********@mountalexander.vic.gov.au

How to apply

Visit our website and review the Information for applicants, then apply via our Current Vacancies page.

Mount Alexander Shire Council is committed to providing a safe, inclusive, and respectful workplace. We are an equal opportunity employer and are committed to child safety with zero tolerance for child abuse.  We value a diverse workforce and encourage applicants from all cultures, sexual orientations, gender identities and backgrounds.

Applicants can expect that the recruitment process will include interviewing, reference checks and criminal history checks. Some positions will also be required to provide a Working with Children Check, and medical assessments including drug and alcohol testing may be undertaken.

For more information on the recruitment process, please download the Candidate information document from our website.