Onsite Coordinator - Residential Builds - Shepparton

OUR CLIENT:
Residential builder, known for delivering high quality & award winning homes to all Australian families. Due to ongoing success, our client is seeking an experienced building coordinator to join their close nit onsite team.

THE ROLE:
You will be responsible for managing customer files from construction commencement to completion, whilst delivering high level customer service.

Reporting to management your responsibilities include, but are not limited to:

• Proactively managing customer expectations by ensuring clients are regularly updated of the status of their home during the building process.
• Maintain customer files with relevant contract, variations and other required documentation
• Provide general administration assistance to the Construction Managers & Building Surveyors. 
• Provide updates and be the main point of contact for the customer
• Assist customers with minor level customisation & plan reviews. 
• Data management with ClickHome & maintain QA checklist. 

IDEAL CANDIDATE:
To be successful in the role, you will have had previous residential experience in a similar role and have a passion for customer service. The ideal candidate will have:

• At least 1 years experience in a similar role 
• Experience in a customer focussed role with conflict and problem management focus
• Highly organised – ability to multi-task and deal with a variety of activities
• Working knowledge of the building and construction process
• Highly developed interpersonal and communication skills
• Proven ability to work in a positive and professional manner in a goal orientated environment;

BENEFITS:

• Fantastic opportunity to join a successful and  growing business with a strong pipeline. 
• Generous salary
• A supportive workplace culture who believes in their business purpose. 

Please note only short listed candidates will be contacted.