Customer Service Administrator

About our client

Our Client provides hassle-free construction equipment rentals to a range of businesses and clients nationwide in construction, civil, mining, agriculture, transport, and manufacturing.

The Opportunity

An exciting opportunity for a full-time Customer Service Administration to join their clients team in their Brisbane office. As the first point of call for all client and stakeholder enquiries, you will coordinate and oversee the daily office operations and process Rent to Own applications. You will have a problem-solving attitude, commitment to detail and curiosity in finding the right solution.

Your Responsibilities

• Customer service duties including face-to-face and phone with a genuine passion for customers and putting their needs first
• Processing Rent now, Buy later applications
• Liaising with external parties including finance brokers, equipment dealers and customers
• Providing administrative support to the team and the office to ensure the daily operation and the office runs smoothly
• Provide support with accounts payable, monthly reporting, account management and other tasks as required.

What You’ll Bring

You will have proven experience in an administrative and Customer Service role with a positive and helpful attitude. Along with an open approach to learning new things, you will be goal oriented with the ability to accept feedback for development for ongoing career progression. You will also have:

• Outstanding organisation skills
• Sound knowledge of Microsoft Office (especially Excel)
• Xero and Finpower (Preferred but not essential)
• A hands-on approach
• Strong attention to detail
• Drive and self- motivation
• The ability to work autonomously and as part of a team
• Excellent presentation and communication skills
• Effective time management capabilities
• A sense of humour and the ability to have fun with the team; and
• Importantly a willingness to make the solution your own

What they offer you?

As they grow there will be many opportunities to advance your career and they'll take care of you along the way. Here’s how:

• Competitive base salary
• New office
• Energetic and supportive team
• On-going development training
• Opportunity to develop leadership and coaching skills
• Opportunity to influence the way it’s done. Own your role!

If you believe you are the perfect fit for the role, please submit your resume and cover letter outlining why we should hire you.

General enquiries to  ****@integratedrecruitment.com.au / (07) 5613 1***.