Independent Cement and Lime Pty Ltd (ICL) is an industry leading supplier of raw material and cement-blended products which have been supplying a wide range of industries across Victoria and NSW since 1987. We are placing significant investment into our local operations with considerable spend on capital and R&D. We have increasing demand for our products in all markets and we are investing now to secure our place as a market leader now and into the future. We need great people to add to our current team to build and support the business with its future plans.
In this diverse role you will be a key team member of our Port Melbourne site providing the vital link between our customers and our in house operations and logistics teams. Critical to your success is the undertaking of Customer Service and Administrative functions in a safe, efficient and effective manner. Some of your other duties will include;
- Provide high quality administrative and office support,
- Provide a high level of Customer Service across all tasks including answering internal and external telephone calls, assisting with customer enquiries and management of the sales email inbox and processing telephone sales orders utilising Pronto software.
- Processing sales orders and delivery dockets utilising Pronto software
- Assist with the allocation of transport,
- Issue customer invoices and compile receipts,
- Carry out and record monthly stocktakes.
- Aid Customer Service supervisor as required,
- Manage the receipt, warehousing, certification and distribution of raw materials together with the procurement team
- Maintaining site records and archiving to the required standard
Your skill-set would include but not be limited to;
- Excellent communication and interpersonal skills,
- Being a self-starter, displaying high level of initiative,
- Strong ability as a multi-tasker, managing various deadlines,
- High level of accuracy and attention to detail
- Reliable, with a strong work ethic
- Ability to establish effective working relationships with transport carriers and other stakeholders
- Customer Service Experience,
- Intermediate to Advanced Microsoft Office user,
- Highly proficient computer skills, and
- A strong commitment to safety, quality, and wellbeing.
What you get in return.
- Great salary package, we offer an attractive remuneration package.
- Regular work hours
- Fantastic working environment, enjoy a fulfilling career pathway with an industry leader that embraces diversity and collaboration.
- We value flexible working arrangements, equality, family, health and well-being - We take work/life balance seriously!
Please understand only shortlisted applicants will be contacted. Thank you for your interest in Independent Cement and Lime.
Independent Cement and Lime is an Equal Opportunity employer and open to residents of Australia with valid working rights.
Please apply via seek as resumes from agencies are not being accepted at this time.