AddressCustomer Service Administrator
With a distribution centre at Dandenong, Victoria, Glass Outlet is recognized Australia-wide as a leader in the wholesale supply of glass, aluminium fencing, balustrading, aluminium screening, shower screens and accessories.
Our focus is to provide a complete range of solutions to the trade only. This clear focus allows us to provide the best Customer Service and the highest quality products. We strive to save our customers time by providing a one-purchase destination with the best prices.
About The Role:
We are seeking a dynamic individual with strong office administration and Customer Service skills to join our team at our Dandenong South despatch office. In this key role, you will be responsible for a variety of tasks including serving trade customers. The ideal candidate will possess the ability to drive outcomes, build and maintain strong relationships with stakeholders, and demonstrate a proactive attitude and excellent attention to detail.
Duties include:
• Preparation of system-generated picking/packing reports for warehouse/production area
• Serving trade customers including processing sales orders, generating invoices & stock enquiries
• Scheduling of outgoing freight via our internal delivery service or 3rd party freight providers
• Receiving incoming calls & emails for orders and/or general enquiries
• Processing payments (cash, eftpos/credit cards)
• General administration as required
Skills & Experience:
• This position would suit someone who has had experience with building materials and/or logistics.
• Excellent time management
• Ability to multi-task
• Proficient in Word, Excel, Outlook
• Experience with software for processing sales and dispatching of goods
• Experience in warehouse distribution/stock movement highly regarded
Benefits:
• Generous salary
• Staff discounts
• On-the-job training
• Full time role
• Monday to Friday regular hours – 7:30am to 3:30pm
