Customer Service Administrator

JOB TITLE:  Customer Service Administrator, Fourlimb Surgical Solutions

LOCATION: Peel Street, Mandurah

MAIN RESPONSIBILITIES

• Receiving, processing and dispatching product orders from both customers and suppliers
• Checking stock to determine inventory levels
• Coordinating and carrying out office administration including telephone reception, courier coordinating, email filing
• Inventory management assistance
• Maintaining and developing Customer databases
• Assisting with event preparation (workshops and trade shows)
• Other administrative tasks as directed 

SKILLS & EXPERIENCE 

Qualifications:  

• Year 12 minimum (preferred)
• Further educational qualifications / training highly regarded 

Experience:

• Administrative experience role well regarded
• Experience or interest in a veterinary or medical business highly regarded

Skills:

• Intermediate to advanced computer literacy and a willingness to learn (we utilise Neto e-commerce software, Google office, Gmail, Excel, etc)
• Motivated, dependable, strong interpersonal skills including excellent communication
• Organised and able to meet deadlines, able to prioritise and multitask
• Strong initiative and proactive in working productively

PERFORMANCE GOALS: 

• Process Customers’ orders efficiently to meet dispatch deadlines
• Complete administration tasks on time
• Deal with Customers, Fourlimb’s supplier staff and other business affiliates’ employees professionally at all times