Address
Form of workWith a commitment to improve the lives of their customers, our client is a leading provider of healthcare equipment, who are dominating the market with their innovative products and exceptional service. They are dedicated to delivering high-quality solutions that meet the evolving needs of the healthcare industry.
The Role
We are seeking a Sales and Service Administrator to join their Customer Service team. The role is a permanent, full-time position based in Landsdale, Perth and is Monday-Thurs 7.30AM-3.45PM and Friday 7.30AM-3PM.
Responsibilities will be varied, including:
- Responding proactively and professionally to inbound calls, and emails
- Providing answers and advice on general enquiries
- Communicate with warehouse staff and technicians about loan stock and repairs
- Communicate stock availability
- Assisting Sales Representatives with quotations and admin
- Identify and contribute to continuous quality improvement
- Promptly communicate progress of orders to customers
- Process quotes, orders and invoices
- Maintain product knowledge through attending product training
- Assist with general administration
- Ideally have a background in a sales support and/or Customer Service role within a corporate or product-based environment
- Exceptional communication skills, both verbal and written
- Strong attention to detail
- Possess a positive, and customer focused attitude
- A team player that can add value in a dynamic business culture
Join a business that treats their people as their greatest asset and is committed to providing a supportive and collaborative work environment. Detailed product training will be provided to ensure you are setup for success. Join their team and take the next step in your career today.
