Customer Service Advisor job located in Macquarie Park
Your new company
This fantastic company who operate in the retail wholesale space is looking for an enthusiastic and customer-centric new person for their team. This company supplies major retailers across Australia and prides themselves on offering a premium brand and service to their customers. If you are looking to join a leader in their field and work for a company that offer a fantastic working environment and opportunities for you to develop a career with them, this could be the job for you.
Your new role
- Answering calls and responding to emails
- Inputting sales orders into the system
- Dealing with warranty or service requests
- Liaising with transport providers
- Processing spare parts orders
What you'll need to succeed
To be successful in this role, you will ideally have previous experience in a Customer Service role dealing with retailers. If you have retail experience and have had exposure to stock control, ordering and returns and are looking to move into an office-based role, this role could also be a great opportunity for you. In addition, you'll ideally have had experience dealing with customers (both retailers and consumers) over the phone and in writing and have had some exposure to a CRM or stock management system. Strong IT and Customer Service skills are essential.
What you'll get in return
This is a great company to work for and they have a comprehensive range of benefits that includes:
- Close proximity to public transport and free onsite parking
- Encouragement to grow and develop your skills
- Discounts on products
- Social events
- A supportive and energetic team to become immersed in
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.