Customer Service Assistant Manager

Baldivis IGA is seeking an experienced Customer Service Assistant Manager to join their award winning store. Our store has won multiple State and National awards for excellence including Australian Store of the Year. The candidate we seek must match our award winning standards.

The position is a full time role based on a 5 day roster and it is essential applicants are prepared to work varied shifts that include one weekend day each week, morning, afternoon, evening shifts and public holidays. 

Working as part of an enthusiastic team, in a highly competitive supermarket environment, applicants will be expected to demonstrate:

• Significant front end and POS knowledge
• Unparalleled commitment to Customer Service
• Experience in leading and managing staff
• Accurate staff rostering
• Passion and enthusiasm with a very “hands on” approach
• Excellent communication skills
• Ability to liaise with both staff and management
• Ordering and cost control expertise
• Strong Leadership and delegation skills
• Ability to coach, train and performance manage staff
• Commitment to work health safety standards

• Display a passion for Customer Service
• Express a positive “can do” attitude
• Problem Solve
• Lead by example
• Motivate a team
• Communicate effectively with management, employees, customers, and external stakeholders

If you have the qualities we seek and would like to join our outstanding team, please send your application and resume to ***************@igalocal.com.au before Friday 26th April, 2024