Customer Service Consultant

Are you passionate about making a positive impact on the environment and being part of a company that shares your values? This sustainability and environmentally friendly focused organisation are enjoying huge success within the hospitality and FMCG industry across Australia, New Zealand and Singapore. Join a business that believe in nurturing talent, fostering growth, and providing an environment that is both inspiring and fulfilling. 

Due to growth, the need has arisen for a proactive & switched on Customer Service Consultant to join a high performing team in managing inbound queries from customers via phone and email.

Duties to include but are not limited to: 

• Liaising with key account customers via phone and email in a high volume environment
• Consulting with customers on the product range 
• Processing orders and quotations through Netsuite
• Resolving order related issues via phone and email
• Handling costing and invoicing queries
• General administration duties associated with the role

This is the perfect opportunity for someone with an admirable work ethic and customer-focused approach. If you have previous experience in a call center, Customer Service, retail, or hospitality, we would love to hear from YOU. 

What’s in it for you

• Competitive salary range of $65,000 - $70,000 + super + bonus
• Enjoy a permanent full-time role with no weekend work
• Be part of a company that actively contributes to the community and promotes sustainability
• Friday lunches, coffee and snacks every day
• Gym Membership and monthly massages to support your well-being

Please apply via the link or for a confidential conversation, we are interviewing immediately!