Address
Form of work
Salary- 12-month Fixed-term contract position
- Located in St Marys with parking facilities
- Option to work remotely one day a week after training
About The Company
Our Client leads the global market in innovative building technologies, aiming to propel a net-zero emissions future while prioritising human and environmental health.
About the Role
In your capacity as a Customer Service Coordinator, you are tasked with providing exceptional Customer Service to our diverse clientele.
Key Responsibilities
- Engage with customers over the phone, electronically, or in person (on rare occasions).
- Collaborate with the Quality department to resolve customer complaints efficiently.
- Work closely with the production scheduling team on order details.
- Inform customers about product delivery timelines.
- Accurately enter customer orders into the system in alignment with production and delivery schedules.
Skills and Experience
- Proficient in computer usage, especially MS Word and Excel.
- Capable of meeting deadlines independently.
- A keen eye for detail and a high level of accuracy.
- Strong mathematical skills.
- Familiarity with SAP is beneficial, though not mandatory, as training is provided.
- Excellent communication skills and telephone etiquette.
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