Customer Services Officer
$31.68 p/h plus penalties & super
Previous Customer Service Experience
Based in Gladstone
About the Role
We are looking for a Customer Services Officer to be based in Gladstone. This person will be able to develop and maintain a strong product knowledge, seek opportunities to improve processes or create efficiencies within your work area and team. Develop productive working relationships with internal or external customers, Identify, evaluate and recommend alternative service solutions, develop a strong knowledge of customers' needs and a strong knowledge of the company products and services. This role is Monday to Friday for 8 months maternity leave with ongoing work after.
Skills and Experience
You will bring the following skills and experience to the role:
Excellent Customer Service & Communication skills
Handle sales inquiries via inbound sales calls
Handle counter sales
Ensuring customer complaints and queries followed up
Process credits as required
General office duties as required
Forklift Licence
Apply Now
For more information contact: Nicole Nightingale - Recruitment CoordinatorJob Reference:7203J202451530
About WorkPac
WorkPac is Australia's largest privately owned workforce services business with over 1.3 million registered candidates. We offer tailored solutions in recruitment, skills and career development across Mining, Construction, Healthcare and more. Our consistent promise to both candidates and clients is that choosing WorkPac is always a "Good Move."
At WorkPac, we recognise we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We are an Equal Opportunity employer and we encourage applications from women and Indigenous people.