AddressCustomer Service Officer
Full Time – Permanent
$67,788-$73,876 + Super + Income Protection
A wonderful opportunity exists for a hard-working, politically savvy and highly organised professional to join Adelaide Plains Council.
Based across the Mallala and Two Wells Offices and reporting directly to the Team Leader Customer Service and Administration Support Officer this position will be primarily responsible for:
- Undertake a range of external/internal customer and administrative services and provide proactive, value-added Customer Service as a member of the Customer Service Team
- Perform the role of cashier for Council, accurately undertake receiving and receipting of monies and follow through with basic accounting procedures
- Welcoming customers, submitting service requests and answering phone calls
- Preparation of Council searches, assist customers with online animal registrations
- Provide administrative assistance to other departments within Council
To be successful in this role, applicants will need:
- Nil tertiary qualifications, successful completion of Year 12 preferred
- Experience in the operation of computer based word processing, database management and spreadsheet applications.
- Experience in cashier functions, customer relations and administration tasks
- Highly developed organisational skills, including time management and ability to work autonomously as well as being a team player.
- Highly developed organisational skills, including time management and prioritisation of daily tasks
- Strong communication skills and customer relations skills, in particular, providing information and recording and relaying messages
- Excellent and accurate data entry skills
- Must be a permanent resident of Australia
Adelaide Plains Council provides excellent working conditions, including flexible working arrangements and access to many employee support programs and health benefits, to support its employees. The salary will reflect the successful candidate’s knowledge and experience.
