Customer Service Officer

Customer Service Officer
You will be the face of BankSA helping our customers reach their financial objectives!
Join a supportive team in our Berri and Loxton branch
Permanent Part time role, 26 hours per week
Customer service role working with the local community
How will I help?
First up – you'll be one of the friendly faces of BankSA. We want to help all of our customers with all of their banking. Not just because it’s better for business – but so they make the most of their money too. Building rock-solid relationships, you’ll make it clear you understand what our customers need today – and what their plans are for tomorrow.
What’s in it for me?
An exciting career for starters – but that's definitely just the beginning! You'll have access to great banking, wealth and insurance products. Access to corporate discounts, paid well-being and volunteer days, and paid parental leave too. Think that's all? Not quite – because on top of all that, you'll become part of a supportive local brand who'll be on-hand to help you grow your career in exciting new directions.
What do I need?
Some experience in Customer Service is a must – especially if it involved you putting your passion into making sales as well. You’ll be confident to build relationships and then manage them for the long-term. And any business or financial know-how will definitely be an advantage in making exciting things happen for our customers.
What is it like to work there?
Although we’re a proud part of the Westpac Group, BankSA is a distinctive brand in its own right, with its own unique culture. We’re locals who love supporting locals, and we’re passionate about achieving our purpose of creating better futures together. As an equal opportunity employer, we’re proud to have created a culture where people can be their best, in an environment that values diversity and flexibility. And one where everyone belongs.
At Westpac we are committed to providing a supportive culture and creating diverse, inclusive, and accessible workplaces, branches, products and services for our customers, employees, and community. We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, and Indigenous Australians to apply. If you have questions about the recruitment process, please email talentacquisition@westpac.com.au.
Do you need reasonable adjustments during the recruitment process?
We can provide reasonable adjustments for individuals with disability and/or neurodiversity. If you require an adjustment to be made during the recruitment process at any stage, please call 1800 655 592 Option 2.3 or email talentacquisition@westpac.com.au.
Please note shortlisting and interviews may take place prior to the advertised close date, so don't delay, apply now!