AddressCustomer Service Officer
- $36.34 per hour + Super
- Immediate start Full time
- WFH Options
The organisation
A Victorian agency of the State Government that manages and protects Melbourne's major water resources on behalf of the community.
About the role
You will be answering enquiries from customers to adhere to agreed standards.
Responsibilities
- Respond to customer queries and requests via phone, email, web and social media
- Resolve issues and enquiries from stakeholders of all levels
- Identify and proactively action matters in a timely manner
Experience and skills
- Highly proficient in using administrative tools including MS Suite
- Outstanding administration, communication and Customer Service skills
- Previous experience in Contact Centre is highly regarded
Benefits
- Join an organisation that values sustainability and the natural environment
- To work alongside people who aim to strengthen the wellbeing of the Victorian community
- Be part of a team that is co-creating the world's most desirable places to live
Culture
A supportive and inclusive workplace that values courage, care and integrity.
To apply for this role, you must be willing to obtain a Police Check.
APPLY NOW by clicking the button if you have the above-listed experience and are interested in being considered for this opportunity.
Dixon Appointments values diversity and inclusion and is committed to providing a safe, inclusive and barrier-free recruitment experience. Please indicate your preferred method of communication in your resume, and please let us know if you require any reasonable adjustments when dealing with us.
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