AddressAbout Elgas
Elgas is a leading provider of LPG and related products, services and technical solutions in Australia and across the South Pacific. As market leaders, we are seen as experts in our field, holding the safety of our people and the sustainability of our communities as our top priorities. We respond to change with integrity and innovation, to ensure our customers get performance and reliability from our products and services.
As Customer Service Officer, you will meet Elgas’ business plan objectives whilst ensuring maximum customer satisfaction.
Additional responsibilities in this role also include:
- Provide a high standard of Customer Service while answering calls and emails
- Liaison with all stakeholders from agents & distributors to customers & contractors
- Assist other functions by monitoring and reporting on market and competitor activity
- Perform Administrative tasks such as updating records, stock reconciliation and price adjustments
- Adjust scheduling for drivers when required
- Comply with Company Policy and Adhere to all safety policies and procedures
Skills and experience we are looking for:
- Previous Customer Service and administrative/clerical experience
- High level of verbal and written communication
- Able to liaise and consult with internal and external clients and staff with a focus on Customer Service
- Able to prioritise tasks and work to deadlines
- Sound computing skills, particularly accurate data entry
- Demonstrated initiative and organizational skills, and flexibility to work in a team environment and also autonomously
Why you will love working with us
Elgas offers a diverse range of employment opportunities for outstanding team players, including the possibility of career advancement opportunities with BOC and the global Linde Group.
We seek people who want to be part of a team that is proud of its products, and people and provide customers with the best service in the industry.
If being part of a highly motivated team and operating in an inclusive environment, where you have ownership, accountability, and progression, is important to you, then you're on the right track with Elgas.
'Put your energy to work at Elgas'
In order to apply, you must have full work rights in Australia.
