Customer Service Officer

We are seeking an ambitious and enthusiastic Customer Service Officer to join one of Australia’s leading personal loan providers. Handy Finance is a leading fintech with a mission to Make Money Simple and this his role represents an opportunity to support an incredibly exciting, fast-growing financial technology company (‘FinTech’), that offers substantial personal and professional development opportunities. 

What you’ll do

A summary of your responsibilities include:

• Inbound and outbound correspondence, via phone, email, and SMS - in line with Handy Finance policies, procedures, and guidelines
• Maintaining a focus on delivering a high level of customer experience, for both internal and external stakeholders
• Strong listening skills with the ability to interpret customer’s needs and deliver positive outcomes within a short time frame.
• Managing data in preparation for loan settlements
• Managing day-to-day customer admin related queries
• This role offers real opportunities for career development and progression in a rapidly growing business.

What you’ll bring:

• At least 1 years' experience in a Customer Service role
• Strong verbal and written communication
• Highly personable and positive attitude
• Ability to work in a dynamic Customer Service environment.
• Basic computer literacy and familiarity with the Microsoft Office suite
• Authorized to work full-time

What we’ll offer:

• Fast-growing business, disrupting traditional consumer finance.
• Amazing work culture and opportunities to grow
• Full-time position, competitive remuneration
• Located in Adelaide CBD

If you are a self-starter who is passionate about making a difference, we would love to hear from you. You will have the opportunity to join our team as start-up meets scale-up, playing a key role in driving the future growth of our business.

Join us at OurMoneyMarket and help us Make Money Simple!
 

HOW TO APPLY

Simply follow the link to apply!