Customer Service Officer

Our Wodonga based client is seeking a dedicated and proactive Customer Service & New work officer to join their team and ensure seamless order management and exceptional customer support. As a Customer Service Officer, you will play a pivotal role in maintaining strong relationships with key accounts, addressing order-related inquiries, collaborating with internal teams, and contributing to continuous improvement projects. Your ability to communicate effectively and work collaboratively will be essential in achieving positive outcomes for our customers.

KEY RESPONSIBILITIES INCLUDE:

• Order updates
• Order issue resolutions
• Stakeholder collaboration
• Team Support
• Continuous improvement projects
• Cross-Departmental Assistance 

EXPERIENCE & QUALIFICATIONS REQUIRED:

Essential

• Elevated level of accuracy
• Strong people skills
• Administrative & data entry skills
• Proficient in MS Office specially Outlook, Excel, and Word
• High attention to detail
• Strong time management skills
• Ability to work in a fast-paced environment
• Excellent communication skills

Desirable

• Experience in Customer service 
• Experience in the Flexo Graphic Printing Industry
• Experience in the Packaging Industry
• Stakeholder Management

The successful applicant can expect an immediate start. 

If you believe you have what it takes to be the “right person” for this position then send us your resume via SEEK or come see us between 8am til 5pm weekdays at Staffpower, 448 Wilson Street Albury.

Alternatively you can call us on 02 6023 3***.