Customer Service Officer

Full-time position (1.0 FTE) at Goolwa (Fixed term contract until 02 August 2024) SCHaDS Award - Level 2 About Us: We are a growing and innovative social enterprise supporting around 10,000 South Australians each year through housing and community services. Together, we are committed to effecting long-term positive change for those we work with and the communities we work in. Together, we are improving lives and building strong, resilient, and connected communities. The Opportunity: The Customer Service Officer is responsible for delivering high calibre reception and administrative services to our Housing Services Team and Junction staff. Your flexibility in prioritising tasks will be valued along with your excellent time management and communication skills. Key to your success will be your ability to build rapport and create a positive first impression for all tenants, staff and visitors to Junction offices. What a day in your new role looks like: Maintaining an active presence at the reception desk and responding promptly and appropriately to tenants and clients Taking accurate messages and forwarding them to the appropriate person in a timely manner Taking of tenant rent and water payments and daily reconciliation of these payments Balancing petty cash on a weekly basis Reconciling and banking cheques Facilitating the bookings and coordination of meeting rooms, car booking and services, as required Preparing the incoming/outgoing mail and ordering stationery and office supplies This is an outstanding opportunity to join a passionate, highly motivated team focused on delivering service excellence and making a difference to both clients and our community. About You: We are seeking a highly passionate individual who: Has demonstrated experience in providing reception and/or administrative support in a medium size organisation Holds an intermediate level of computer literacy using the Microsoft Office Suite and has experience using tenancy management software Has demonstrated experience in record keeping, ideally to meet regulatory compliance Has high-level communication and interpersonal skills that allow you to deliver service excellence What We Offer: Values-driven culture Generous salary sacrifice benefits Great professional development opportunities A You are Amazing Day – an extra day of leave to spend however you want A supportive, flexible work environment with paid parental leave and a strong focus on staff wellbeing Access to wholesale prices on selected products at Harvey Norman You Will Need To: Complete our online application process Hold or be willing to obtain a General Probity Employment Screening Hold or be willing to obtain a current Safe Environments Certificate Undergo pre-employment testing as part of the recruitment process How To Apply: Click on the Apply Now button to be redirected to our recruitment site. Please ensure you complete all questions before submitting your application. Applications Close: COB, Thursday, 8 February 2024. For further confidential inquiries please contact Julie Clunie, Team Leader Allocations on 0438 021 294 Junction is an equal opportunity employer that embraces a culture of diversity. We encourage applications from the Aboriginal and Torres Strait Islander communities, people with disability, and people from every culture, gender and sexuality identity, age and ethnic background. Junction is committed to being a Child Safe organisation and has zero tolerance for child and family abuse.