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Form of workAbout Us
ORIX delivers flexible mobility and asset funding solutions, to help businesses manage and move their people and products simply, safely and cost effectively. We work with businesses across the Asia Pacific region to provide flexible vehicle leasing, rental, fleet management and specialised finance solutions.
Our values - Innovation, Collaboration, Excellence and Integrity are essential components in shaping our company culture and developing our employees for future success. We spearhead gender equality, pay equity, leadership and growth initiatives throughout the organisation making us a modern leader in a traditional industry.
Our innovative mindset has been recognised and by the Australian Financial Review, the Workplace Gender Equality Agency (WGEA) and Human Resources Director magazine.
Role
The Customer Service Officer is responsible for assisting the Branch Manager and Supervisor with the efficient running of branch activities including maximising utilisation of all assets, presentation of assets, client retention and adherence to rental processes.
Key Responsibilities
- Branch administration including filing, banking and preparation of rental agreements.
- Process counter and phone enquiries and bookings
- Ensure accurate processing of all invoices and rental agreements
- Ensure cash handling and debtor guidelines are followed
- Develop customer relationships
Required Skills and Experience
- Experience in Customer Service and/or rental activities
- Good organisational skills
- Ability to think creatively to devise the most efficient processes.
- Foundational computer skills
- Excel skills and experience
Desirable Skills and Experience
- HR license
- Previous rental experience
Company Benefits
As part of ORIX Australia, you will be entitled to a range of benefits post probation.
- Purchased leave, ability to purchase 2 weeks of leave in addition to 4 weeks annual leave
- 12 weeks of company paid parental leave for the primary carer and 4 weeks for the secondary carer, in addition to government parental leave pay
- 2 free days of vehicle rental and subsequent days at a low staff rate
EEO Statement
ORIX Australia is committed to achieving a diverse workforce that reflects our wider community. We ensure equal opportunity for everyone, regardless of age, culture, appearance, sexual orientation, lived experience, gender identity, disability and/or family status.
How To Apply
To become part of ORIX Australia, please follow the links and apply with resume tailored to the position above.
