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Form of workSupagas is a fast growing national, leading supplier of cylinder gases such as LPG, Industrial Gases, Hospitality Gases and Helium. We are rapidly building a reputation for growth and success based on our exceptional Customer Service, offering quality products in the highly competitive market.
About the role
To support our growth focused approach, we are seeking an enthusiastic, confident and vibrant Customer Service Officer to join our Townsville office.
Duties
- Be the first point of contact for all incoming calls and visitors and ensure the smooth operation of the office
- Minimize outstanding debtors and reconcile debtors as necessary
- Handle customer queries and accounts in a professional and timely manner
- Provide customers with product, service and procedural information
- Accurate new customer account setup
- Process credit card payments as required
- Support Operations and Sales staff
Skills & experience
- Must have previous experience in an office administration and inbound call-centre roles
- Demonstrated experience in customer sales, customer retention and customer dispute resolution
- Competent in the use of Microsoft Office
- Familiarity with Pronto highly regarded
How to apply
If you believe you possess the skills and experience listed above and want to be the next member of the Supagas Team please, click APPLY below!
