Customer Service & Operations Associate | Leading Tech Company | Melbourne

Work in a funky team of 10, supporting clients with their requests in this entry level corporate role. Hospitality & retail experience highly regarded

Are you a customer-focused individual with a background in retail or hospitality, eager to transition into the dynamic world of corporate services?
Our client has been a trailblazer in the technology field for over 20 years with a reputation for an unparalleled work culture, epic diversity & inclusion initiatives
and staff perks a mile long. Did I mention the immense career growth opportunities as well?
As an Operations Services Consultant, your passion for Customer Service will be the driving force in delivering exceptional experiences to our clients. If you're ready to leverage your retail or hospitality background to excel in a corporate environment, we want to hear from you!
Key Responsibilities:

• Apply your excellent communication skills to online ordering, processing, and tracking of applications.
• Bring your customer-centric approach to conduct outbound Customer Service activities, addressing client inquiries and providing support.
• Utilize your interpersonal skills in liaising with clients and providers via phone and email, ensuring effective communication.
• Translate your knack for addressing client inquiries and follow-ups promptly and professionally.
• Leverage your organizational skills to manage order fulfillment and deliver completed results to clients electronically.
• Showcase your attention to detail through general administrative duties related to client order requirements.

Qualifications and Experience:

• Retail or hospitality background, demonstrating a strong Customer Service orientation.
• Proven experience in Customer Service or a related field is advantageous.

What We Offer:

• A dynamic and collaborative work environment that values diverse perspectives.
• Opportunities for professional growth and development in the corporate sector.
• Competitive remuneration and benefits including free breakfasts & lunches, gym memberships and 5 extra days off.

APPLY NOW
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