AddressLabour Connect is on the lookout for experienced and hardworking Customer Service Operators.
Key Requirements:
Key Requirements:
- Proactive Attitude: Display excellent listening, written, and verbal communication skills.
- Attention to Detail: Maintain a high level of accuracy, with a minimum typing speed of 35 wpm and 95% accuracy.
- Key Qualities: Demonstrate initiative, flexibility, reliability, punctuality, and timeliness.
- Exceptional Communication Skills: Exhibit professional phone etiquette, effective live chat communication, and the ability to calm difficult customers.
- Previous experience in a Customer Service role is essential.
- Experience in a call center or familiarity with the freight forwarding and transport industry is preferred.
