Oral Health Call Centre Operators

Employment Type: Permanent Full Time and Part TimeFacility: Fairy Meadow
Position Classification: Administrator Officer Level 3
Remuneration: $33.30 - $34.33 per hour
Hours Per Week: Various
Requisition ID: REQ493422Applications Close: 2 July 2024
.Part Time hours are available at 19 hours per week, working Monday 9am - 4pm, Tuesday 9:30am - 4pm, Thursday 9am - 4pm.What you'll be doingThe Oral Health Call Centre Operator will be responsible for the provision of administrative activities of Oral Health Call Centre to the clients and clinical staff in a timely, efficient and professional manner.What we can offer youThe Illawarra Shoalhaven Local Health District (ISLHD) provides you with an excellent career choice with many rewarding experiences. At ISLHD we are not just offering jobs, we are offering you the opportunity to excel in your chosen field and to experience a work life balance.Work flexibility is very important at ISLHD and we provide our people with a range of benefits and conditions to assist with balancing the demands of work and personal life where possible. We offer:· ADOs each month (for eligible full time employees)· Study and development leave· Access to in-house training, learning and educational opportunities· Discounted parking· Salary packaging options to reduce your tax and increase your take home pay (for eligible employees)· Employee Assistance Program (EAP) – counselling for you and your family· Fitness Passport program – ISLHD staff can sign-up with Fitness Passport, an external service provider. Fitness Passport offers employees access to gyms and fitness services that are current members of its program on a minimum 12 month contract..Illawarra Shoalhaven Local Health District is committed to equal employment opportunity and embraces diversity and inclusion within its workforce. As such, people from diverse backgrounds are encouraged to apply. This includes but is not limited to Aboriginal and Torres Strait Islander People, People with Disability, Women and People from Culturally and Linguistically Diverse backgrounds..Talent PoolThis recruitment may be used to create a talent pool / eligibility list where candidates may be offered casual, ongoing permanent, or temporary full-time or part-time positions within the next 18 months..Please note: Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified for this position following suitable labour market testing..Your claim against the selection criteria is the most important part of your application as it will help determine whether or not you have met the standard of response required by the panel to be eligible for an interview. You should read the Position Description and then address the selection criteria for the role, giving examples where required. Applicants are encouraged to review the following information on Applying for a position within NSW Health at:.Selection Criteria * Demonstrated administrative experience preferable in a hospital/health care setting.

• Demonstrated ability to work under pressure and with flexibility in a high demand area.
• Demonstrated experience in Microsoft Office, data entry and experience with using a patient administration system and/or clinical information system or similar.
• Demonstrated ability to foster and maintain an efficient communication framework with clients, clinicians and other team members.
• Demonstrated superior oral and written communication, interpersonal and negotiation skills.
• Proven ability to problem solve, prioritise workload and meet deadlines.
• Ability to work independently and as part of a team.
• Current NSW Drivers licence Class C and ability and willingness to travel for work purposes. This may involve driving relatively long distances within the Local Health District.

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For role related queries or questions contact Steven Porter on Steven.Porter@health.nsw.gov.au