Address
Form of workCalling all people people.
- Do you love the thrill of a negotiation and closing a deal?
- Do you get a kick out of helping people?
- Does a five star google review and a raving customer testimonial get you high fiving?
That’s what makes our day…and we’d love you to be a part of our fast paced, customer centric, family business.
About Us
Crazy Clark’s Car Rentals is an award-winning car rental agency delivering personalised Customer Service and vehicles at an affordable price. Our founder Peter Clark is one of the founders of the original Crazy Clark’s discount stores. He saw an opportunity to revitalise the popular Crazy Clark's brand within the car rentals industry, utilising its core values with a dedication to delivering personalised Customer Service, with low prices and a huge personality. And he’s not just a photo on the wall – you’ll work right alongside him.
We’re changing the way the car rental industry does Customer Service, so we are recognised with many awards and over 300 5-star reviews. Our guests love us and we’re growing fast. That’s why we need you!
About you:
Apart from our drivers you are the face of Crazy Clark’s Car Rentals. You will meet our guests and help them kick start their holiday or car rental experience. Reporting to the Operations Manager this role plays a critical part in delivering an exceptional customer experience with a smile. We take our recent 9.8/10 rating with Booking.com seriously and make sure that nothing is too much trouble for our guests, so that every booking builds our 5-star rating.
Some of the key responsibilities include:
- Delighting our customers – nothing is ever too much trouble
- Opening and closing car rental contracts
- Making reservations and checking vehicles in and out as based on customer needs
- Processing of Rental Agreements, accident and damage reports
- Checking vehicles for damage and roadworthiness
- Achieving targets in sales
- Driving vehicles as required
- Maintaining accurate data in our software system
Is this you?
- Sales driven self-motivated personable and dependable
- A positive attitude and ability to engage with a friendly manner
- Strong verbal and written communication skills
- Super organised with the ability to multitask
- Ability to work 40 hours per week including day/ or evening hours and weekends – we’re flexible and we hope you are too
- Present well and take pride in how you show up
- Can drive a computer as well as a manual car (with a full and current Aussie drivers licence)
- Ability to follow define service and sales processes and deliver sales quotas
- Able to be assertive in stressful Customer Service situations
- Previous experience in Customer Service, retail or sales
- The ability to work alone and as part of a team
- Current and ongoing Australian work rights
In return, the successful candidate will receive:
- Training in every aspect of how we manage our sales, deliver Customer Service standards, prepare cars and plan our fleet
- Lunch
- Company uniform
- Discounted car rental – great deals for you and your family
- Recognisable brand and great family culture, working with an energetic, supportive and dynamic team
Only shortlisted candidates will be contacted, and we’ll get back to you as fast as we can. If you’re keen and meet all the above criteria, drop in and say hello with your CV and your work boots.
