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Form of workLocated in Marsden Park, our client is offering an exciting opportunity to be part of their dynamic team. We're seeking enthusiastic individuals with Customer Service and administration experience for two vital roles:
Web Sales Associate and Sales Support Associate. If you're ready to dive into a career with a company that's shaping the future of consumer electronics, this is your chance!
Web Sales Associate (Order processing from Website):
As a Web Sales Associate, you'll be the backbone of order management, handling shipping, finance-related queries, and ensuring seamless customer experiences across our client's web platforms. Your key responsibilities will include:
- Cultivating strong internal relationships with key departments
- Meeting and exceeding order management objectives
- Educating customers on promotional offers
- Providing exceptional customer support via phone and email
- Verifying orders and ensuring accuracy from eCommerce to sales systems
- Proactively resolving customer inquiries and complaints
- Collaborating with various teams for efficient order processing
- Generating reports and maintaining open communication with supervisors
As a Sales Support Associate, you'll play a crucial role in building strong relationships with our client's dealer accounts, driving brand promotion, and enhancing market share. Your responsibilities will involve:
- Establishing and nurturing internal and external partnerships
- Managing accounts and territories effectively
- Meeting order management targets
- Educating dealers on promotional campaigns
- Handling customer inquiries via multiple channels
- Accurately processing orders and ensuring timely deliveries
- Collaborating cross-functionally for smooth order processing
- Generating reports and maintaining transparent communication with management
Qualifications:
- Proven experience in sales support, Customer Service, or related roles
- Excellent communication and interpersonal skills
- Proficiency in order management systems and customer databases
- Strong problem-solving abilities and attention to detail
- Ability to thrive in a dynamic, team-oriented environment
Ready to Take the Next Step?
If you're excited about the prospect of contributing to a global consumer electronics brand, hit that "Apply Now" button and attach your resume! This is your chance to be part of a team that's driving innovation and setting new standards in the industry.
