Job description
Supportive culture with career pathways available
Part time - 31 hrs per week (Mon -Fri); Bowral/Picton Location
Highly reputable and trusted bank
Our Bowral and Picton branches are looking for an enthusiastic Customer Service Representative to join the team and provide great service and support to IMB customers in relation to their financial needs.
The role
Having conversations with members face to face, over the phone and via our online channels, to assist them with their banking and insurance needs
Exploring new opportunities to find the right financial solutions that may improve our members position
Working with a team to achieve daily goals and business objectives
Maintaining a high level of operational adherence in line with company and regulatory standards, policies and procedures
Cash handling, balancing and administrative activities
Providing coverage across Bowral and Picton branches in a permanent relief capacity.
The Person
Experience in a retail, sales and/or Customer Service environment
Honesty and integrity with the ability to diligently follow and adhere to policies and procedures in a regulated financial services environment
Sound numeracy, cash handling experience and an accurate eye for detail
An aptitude for technology with proficient computer skills
A positive and upbeat outlook and genuinely enjoy helping others and working together to achieve common goals
Initiative and the ability to manage multiple activities
A valid Driver’s License and reliable transport with the flexibility and availability to travel and work at branches within the region if and when required.
About IMB
IMB Bank is a leading member-owned bank offering a full range of products and services in both retail and business banking. Our purpose is to provide simple, competitive and authentic banking that helps our members and communities be better off and we’ve doing so for over 143 years. An award winning and growing organisation, we’ve donated more than $11.5 million through our Community Foundation to over 850 projects in the communities in which we live.
As an award-winning Bank and an Employer of Choice for Gender Equality, IMB offers some benefits such as:
Great training and onboarding
Genuine career pathways and opportunity to accelerate your skills and experience
A supportive culture that actively promotes diversity and inclusion and the wellbeing of our employees including a designated wellbeing day
Friendly and professional team environment
Product concessions
Roster provided in advance
Purchased leave options.
APPLY NOW by following the prompts. Applications close February 25, 2024. For more information reach out to Dianne Manley, Branch Manager - Dianne.manley@imb.com.au. Please note, email applications are unable to be accepted.
Code: #1
Location: Bowral
Address
Bowral, NSW
