AddressThe company:
An Australian-born household brand renowned for its award-winning products is seeking a proactive Customer Service Specialist to join their team. With operations spanning across 65 countries, this company stands as a global leader in its industry.
The Role
- Answer inbound calls from customers in a timely manner
- Actioning and responding to customer enquires via email or phone
- Perform data entry and other administrative tasks
- Collaborating seamlessly with various departments to ensure swift resolution of customer concerns
- Nurturing strong, lasting relationships with customers
- Working hours: Monday to Friday - 8:30 - 4:30pm
About you:
- Excellent communication and listening skills
- Ability to work in a fast-paced environment
- Motivated with the ability to work in a team/independently
- Ability to liaise with external stakeholders in a professional and confident manner
- A proactive and optimistic approach to problem-solving
- Previous experience within a Call Centre environment is essential
- Permanent resident/Citizen only
What we offer:
- ASAP start
- 10% bonus each year
- Full time ongoing temp role with potential to go perm in the future
- Ongoing career development
- Progression routes available into other teams
- Hybrid working arrangement
- Supportive team/great culture
By hitting the apply now button, or email *******@tempandagnew.com.au
Additional information
- Hybrid Working arrangement, 3 days working from home
- Monday - Friday, ASAP Start
- Ongoing temp role, possibility to go perm.
