Customer Service Representative

Great Culture & Team Environment Career Progression and growth encouraged About Our Client Our client specialises in manufacturing innovative suspension and axle systems for heavy-duty vehicles, catering primarily to the commercial transportation industry. They are known for their expertise in engineering solutions that enhance vehicle performance, safety, and efficiency, offering a range of products designed to meet the unique needs of customers in the transportation sector. With a focus on quality and reliability, the client plays a vital role in supporting the smooth and reliable operation of heavy trucks and trailers on Australian roads. Job Description Understanding and managing export freight processes and requirements. Handling high-volume enquiries efficiently. Demonstrating excellent communication and leadership skills. Multitasking, prioritising, and solving problems effectively. Experience with MRP software and Customer Service tools preferred. The Successful Applicant Background in Customer Service within a parts interpretation role. Knowledge of Export Freight processes and requirements. Strong service orientation and customer-focused mindset. Exceptional…