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Form of workAbout us
Scientific Pest Management has more than 40 years’ experience in both commercial and domestic Pest and Termite Management Services. We are part of the Orkin Australia Group of Companies.
SPM operates a comprehensive service network throughout QLD, NSW and ACT. You would be a joining close-knit team who work towards the common goal of being the very best in the industry.
About the Role
As a Customer Service Rep your duties include but are not limited to;
- Scheduling and tracking work for Pest Technicians;
- Receiving inbound customer enquiries and making outbound calls to customers, documenting correspondence accurately;
- Inputting invoices and completing data entry as required;
- Providing information about our products and services;
- Liaising and providing support to Line Managers as needed.
About you
We are looking for candidates with a positive mindset and the following;
- More than 1 years’ experience in a Customer Service environment;
- Scheduling experience in a service industry;
- Clear verbal and written communication skills;
- Confident in conversing with different types of customers;
- Ability to work autonomously and within a team environment;
- Ability to use multiple programs/systems and screens simultaneously;
- Strong computer and accurate data entry skills;
- Intermediate skills in Microsoft Excel; and
- An ability to meet deadlines and work under pressure.
The successful candidate must be able to pass pre-employment drug and alcohol and criminal history checks.
This is an opportunity to work in a supportive team environment within a stable, market leading organisation. You will be rewarded with a competitive salary and ongoing training.
Submit your application online now using the Apply Now button or contact Mandie Puschenjak, Customer Service Manager, on 0400 736 *** for a confidential discussion.
