Our client is a well established womenswear fashion retailer and wholesaler. They are looking for a Customer Service Specialist to join the team on a full-time permanent basis.
Duties include:
- respond to customer enquiries - phone, email, social media, live chat
- process orders, exchanges, returns and refunds
- provide product information to customers
- resolve customer issues
- manage customer feedback
- maintain customer records, update customer database
- previous head office Customer Service experience within the fashion industry
- strong computer skills and show a high attention to detail
If this sounds like you please apply following the prompts.
www.permanser.com.au
FASHION AND TEXTILE RECRUITMENT SPECIALISTS
DESIGN | DEVELOPMENT | TECHNICAL | PRODUCTION | SUPPLY CHAIN
HEAD OFFICE | DIGITAL | EXECUTIVE