Customer Service Specialist

· Full Time Position
· Guaranteed base earnings + attractive commission
· Paths for career progression with a trusted national brand

Discover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space.

The Harvey Norman Cambridge Park Electrical Team is seeking a passionate, Customer Service focused Customer Service Specialist to join them in delivering Great Service, Always! to their customers.

As a Customer Service Specialist, you will have an understanding of life at home solutions and a desire to find the best outcome for our customers.

To be successful you must:
·  Have a passion for retail
·  Be highly motivated and results driven person with outstanding Customer Service and communication skills
·  Enjoy working in a team environment

What we require:
·  Experience in (or ability to work in) a customer focused, successful retail business
·  A high level of Electrical product knowledge such as TV, Audio and other peripheral devices to support customer queries
·  Ability to service your customers while managing work tasks around their needs
·  Going above and beyond to provide exceptional customer focused problem solving
·  Experience of resolving customer complaints and making quick decisions to ensure happy customers and timely accurate
services
·  Passion to exceed individual and store sales targets
·  Flexibility across retail trading hours including weekends, public holidays and late night trades

What we offer:
·  Generous staff discounts
·  Attractive commission based structures
·  Fantastic incentive based promotions
·  Harvey Norman is a strong advocate of career progression with a wide support network for professional development
·  An environment where good performance is recognised and rewarded
·  A flexible and positive work environment

If this role exhilarates your passion for a new opportunity then please submit your application for consideration.