AddressA large multinational freight forwarder that offers end to end supply chain solutions is looking to expand their team in Western Australia.
The Position
- Develop relationships with an existing portfolio of clients
- Liaise with customers and internal team to ensure adherence to Standard Operating Procedures (SOPs)
- Monitor and update clients with shipment status and exceptions
- Recognise opportunities to develop further business
- Provide quotations and shipment costings
- Calculate and negotiate rates as required
- Provide assistance and resolve Customer Service enquiries
- Assist managers and operations team to ensure customer satisfaction
- Extensive experience in the freight forwarding industry
- CargoWise experience
- Ability to identify and meet customer needs
- Excellent communication and interpersonal skills
- Presentation skills
- Flexible Work Arrangements
- Ongoing Development Opportunities
- Collaborative Team Culture
- Multinational Freight Forwarder
- Career Development
- Collaborative Culture
