At Probe CX, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos. At Probe, expect to think differently, challenge the norm and find your purpose.
Are you a positive person with an eager to learn attitude? Do you have strong communication & Customer Service abilities? And do you have the ability to interpret customer needs & provide suitable solutions?
If so, this is the role you’ve been looking for! We are currently looking for passionate experienced Customer Service Specialists to join our growing team. This is an excellent opportunity for you to be involved in a culture built on fun, respect, integrity, innovation and transparency!
Main details:
Must be able to work between the hours of 8am and 8pm.
Full time role role - 38 hours per wee
Comprehensive Full Time PAID training
Fixed term contract until end of Nov (with view to extend)
Work from home role - Must meet WFH requirements
Monthly reward & recognition programs and celebrations with fun themed days
Access to a 24/7 employee health, wellness & safety platform
Employee Referral Program
Please be aware that, this role is an Australian based role and given the requirements of our client, in order to qualify, you must meet the following requirements:
Hold current Australian Citizenship,
Be willing and eligible to obtain a security clearance to the level applicable (this is at no cost to you), and
Have lived in Australia for the last 5 consecutive years (a 5-year footprint)
Please note - working/bridging visa's etc. cannot be accepted.
As this role is working from home, you will need to have the following setup:
Windows 7, 8.1 or 10 based PC & Monitor
Up to date Anti-Virus installed and Windows Defender switched on.
Mouse and Keyboard
Reliable internet connection - Hardwired NBN Internet connection - No hot spotting or tethering.
Headset with a microphone.
Smartphone Android 9 or IOS 15.
We are excited to receive your application and look forward to reviewing it!